FAQ

FAQs

General

We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the quotation, please call us or tell us in your email so that we will give priority to your inquiry.

Products

We provide Low MOQ for initial orders, welcome to send us an email to check the MOQ of specific products.

It depends on the order quantity and the season you place the order. In generally, it almost needs 20—30 days.

We strictly implement the requirements of the ISO 9001:2015 quality management system. Besides, we have professional IQC and QC Team, who will followthe whole process from raw material to finial product. Also, we will confirm with you the sample detail before the mass production, ensure the goods according to your requirement.

Service

Sure we accept OEM and ODM order. You can customize the product color and package with your own brand.

We provide free sample for testing and you only need to paid the freight charges. If we charge the sample fee, we will refund the sample cost after confirm order.

It depends on the order quantity and the season you place the order. In generally, it almost needs 20—30 days.

Payment

We have Various options for you to choose, please email us to discuss.

Shipping

We usually send the goods by Sea in FLC or LCL. We also provide Amazon private label service. We can ship out the goods to FBA Amazon or your private address (door to door) by fast express directly. Normally it takes 2-5 days to arrive. And you can also choose to ship the goods by air, such as DHL, UPS, Fedex, TNT and so on.

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